Payments

Payment is due in full at the time of purchase. We currently accept Visa and Mastercard, as well as other secure payment methods, to ensure a smooth checkout experience. Orders are not processed or shipped until payment clears successfully.

All transactions are final. Once an order is placed, cancellations are not accepted. Completing your purchase confirms your agreement to these terms and authorizes the charge to your chosen payment method.

We care deeply about every customer and strive to resolve concerns quickly and fairly. Please contact us before initiating a chargeback — working directly with our team allows us to make it right faster and helps avoid account restrictions.

 

Shipping

We aim to ship paid orders the same day when received by 6:00 PM Eastern, Monday–Friday. During high-volume periods, please allow one additional business day for processing.

Available shipping options:

• Priority — estimated 2-4 business days
• Priority Plus — estimated 1-2 business days

International shipping times vary by destination country. Please contact our customer service team for an estimate. Transit estimates exclude weekends and holidays. We are not responsible for carrier delays due to weather, volume, or operational issues.

A tracking email will be sent once your order ships. Please monitor tracking and contact support@pinwrx.com if you have any questions.

Incorrect Addresses

Customers are responsible for providing accurate shipping information. Orders returned due to incorrect addresses may be subject to additional shipping charges.

Research Use Notice

Products offered by PINWRX are intended for research purposes only and are not intended for human consumption.